contact: nancy falkenburg (intuit – mint.com) // iPhone: 650/336.3645
email: nancy_falkenburg@intuit.com.

COMPANY: Intuit

JOB LOCATION: Mountain View, CA

JOB TITLE: Experience Design Manager

JOB DURATION: FTE

JOB DESCRIPTION:
Come join Intuit as part of the Small Business – Financial Management Solutions group as a Experience Design (XD) Manager. We are looking for creative problem solvers with a passion for innovation to join our team and revolutionize the way the world does business.

The Experience Design (XD) Manager is responsible for inspiring individuals and teams across the Financial Management Solutions group.
This individual will work with Product Development, Product Management, Marketing and others to provide the leadership and direction necessary to deliver great end-to-end user experiences for QuickBooks software products.

This leader will have a proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their delightful experience and ease of use. The individual will have 7+ years of demonstrated results as a practitioner of design and research. He/she will bring deep knowledge of innovation, customer research, ideation, storytelling, prototyping, design frameworks, concept visualization, etc and will manage and inspire a team of interaction and visual designers to produce great outcomes. In addition, this person will have a demonstrated ability to collaborate effectively with a variety of business leaders, technology leaders, Product Managers and other key people to develop large growth initiatives.

JOB QUALIFICATIONS:

• Strong leadership and change management skills, being able to galvanize energy and great people around delighting customers through great user experiences, and ensure successful implementation through influence and hands-on leadership
• Strong understanding of software products and services environments for consumer customers, while also having a strong business sense and appreciation
• Experience attracting, developing, and exciting Experience Design talent
• Great communication skills, being able to paint an exciting vision for experience design and drive it into practical reality
• 10+ years of significant track record in defining and delivering great user experiences in software products and services to a large number of customers
• 3+ years experience managing an experience design team and a strong track-record of developing and hiring great people
• Master’s in interaction design, the social sciences, or related fields
• Excellent command of: user experience methods, design principles, problem-framing skills, verbal and written communication skills
• Exemplary ability to build positive, collaborative relationships across teams/groups/functions through facilitative leadership, and to “raise the bar” continually as an effective leader of positive change
• Strong track-record of developing and hiring great people
• Experience, comfort and track-record in dealing at all levels in a large organization, and in leading both through influence and hands-on ownership

CONTACT INFORMATION:
nancy_falkenburg@intuit.com.