Anthropology & Business

It has been an interesting experience becoming involved with entrepreneurship, business, and learning the do’s and don’ts of this type of environment in contrast to the skills and information I have learned in the social sciences. It seems as if there really are two vastly different types of thinking in these two worlds. I’ve come to realize that it is possible to learn the traits valued within each discipline and to ‘wear’ them when the situation calls for it.

With the study of anthropology, we learn to be trained observers. We also learn to be careful about knee-jerk judgments in order to be sure that we’re seeing the entire picture (or as much of it as possible) and not simply placing our own opinions or values onto the others. The research process focuses on the importance of analyzing the data carefully and being sure not to draw conclusions that are unfounded. In business and entrepreneurship, on the other hand, quick decisions and risk taking are necessary. This field calls for constant innovation and a trial-and-error type approach in order to move the venture along as quickly as possible. More than one entrepreneurship teacher has used the slogan “If you are going to fail, fail fast”, and then move on to the next idea.

Although these two different disciplines seem so very different, and in many ways are, common ground can still be found in some aspects. Anthropologists and business people must both step outside their comfort zones often and must be able to gain strangers’ trust. The anthropologist must gain the trust of his or her informants or research subjects, the business person must gain the trust of his or her customers. The anthropologist steps outside their comfort zone in order to submerse themselves within a completely new environment and culture, and are often confronted with beliefs, practices, or actions that conflict with their own values. The business person steps outside their comfort zone by doing what it takes to make the networking connections necessary for the success of their venture.

Personally I have found it a valuable learning experience becoming so actively involved in another discipline. When I first began last September, I was only able to see the differences between the two disciplines. A much deeper understanding has evolved since I am now able to see the commonalities.

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The Importance of Mentors

As somebody who is going through same major transitions in life, I’ve been thinking about how important mentors are in one’s life. I would bet there are very few people in this world who truly believe that they got where they are in life completely alone. As in my case, there are many different people throughout our lives who could be considered “mentors” because they’ve taken some of their valuable time and donated it to someone else’s well-being.

Luckily, I’ve had many different people mentor me in a variety of environments and who continue to do so. I am sure that I would not be the same person without their guidance and I am always appreciative to those who reach out. I find that each one of these mentors bring valuable life experiences and resources with them, which, even by simply hearing their personal stories or experiences, help me to keep my mind open and see past potential road blocks. It helps to know, when things get difficult, that there are others who have made it through similar situations successfully and who have proven that the bar can and should be continuously raised. Mentors are not meant to make things easy or hand you an answer, but they can give you that extra little push, boost of confidence, or valuable resource that can make a difference.

Although mentor-mentee relationships are often informal, with the mentor taking their own initiative to help their student in a time of need or uncertainty, an organized program such as the Entrepreneur Mentorship program at California State University, Fresno can also provide an incomparable opportunity to learn from others. As a participant of this program, I have had the opportunity to contact, interview, and learn from a wide variety of the Central Valley’s most successful entrepreneurs and innovative thinkers. Each week one of these people offer their time to speak to our class about their successes, failures, and life stories. Through their stories, leadership recommendations, words of advice and encouragement, the students have collectively expressed, and I do concur, that a certain confidence is gained. The different lifestyles and level of success of these mentors seemed so foreign to most, if not all, the students in the beginning of the school year. As we edge closer to the end of the year and the class was asked to reflect on our experiences, it was unanimously agreed that it seemed as if the mentors’ willingness to share their stories and to allow us to see that they are human (through their experiences) and therefore not so different after all, has helped us along in our on-going transitions from students to teachers, dreamers to doers, consumers to creators, and from followers to leaders.

Whether formally organized in an on-going academic program, a work relationship, student-teacher relationship, or other, the positive influence that a mentor can have can not be overstated. I thank all of the mentors in my life, your time and effort is noticed and appreciated.

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Interdisciplinary Project Update

As I described in one of my previous blogs, I am part of an inter-disciplinary research team at Fresno State University. Our team is comprised of three computer engineering students, a business student, and myself, an anthropology student. As part of their senior project, the engineers are developing a proto-type piece of technology. Our team is developing a voice-activated remote control and part of our research efforts are focusing on how to differentiate our product to make it more desirable and user-friendly than those already on the market.

As part of my research for the project, I’ve done participant observation with three different research subjects, observing remote control use. When I first began the project, remote control use seemed like something that was so very basic and mundane. I did not know what to expect because this was my first time doing this type of research. All of my previous research was conducted in public spheres. I was nervous about entering these individual’s homes, and wondered whether my observations could produce any useful data that would benefit the team’s project. However, I decided that the best way to go about it was to just jump right into it with the goal of observing the activity and environment as if it were the first time I had witnessed anything like it.

Currently I’ve completed three of the five planned observations and I have been pleasantly surprised at the results. Since I went into the environment not knowing what to expect and deciding on just writing every detail I could observe, each observation session actually ended up resulting in data that inspired new ideas for our team to research regarding product design, capability, and service. During the initial observation session I left with the research subject a design activity in which they used various shapes put together with Velcro in order to represent their ideal remote control design. This activity ended up creating valuable discussion with each of the research subjects which also inspired ideas for our product design. For example, after each of the subjects created their remote control designs they proceeded to explain each part of their design and its function. All three research subjects described their designs as simple, despite the fact that all three varied greatly in the number of functions and in the technological complexity that would accompany a true proto-type of their design. Using these three research subjects as examples, we were able to get a small glimpse of the vast amount of differences that product users might have.

While the project is still on-going and there is much work to be done, I believe that the experience of doing this type of observation in a more intimate setting (an individual’s home) has given me more confidence in doing this type of research. It will be interesting to see what further research will inspire.

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